Terms & Conditions

Last updated: January 1, 2025. 1. Introduction Welcome to Doctor App. These Terms and Conditions (the "Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Service"). By accessing, downloading, installing, or using the Service, you accept and agree to these Terms in full. If you do not agree with these Terms, do not access or use the Service. 2. Eligibility You must be at least 16 years old (or the minimum age required in your jurisdiction) to use the Service. If you are under the legal age required in your country, you may use the Service only with the involvement and consent of a parent or legal guardian. 3. Account Registration and Security When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activity on your account. Notify us immediately if you suspect unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms. 4. Use of the Service The Service enables users to discover healthcare providers, view available appointment slots, book appointments, and process payments. You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to: (a) use the Service in a fraudulent or harmful manner; (b) attempt to reverse engineer, decompile, or otherwise access the Service’s source code; (c) interfere with the operation of the Service or attempt to bypass any measures that restrict access; or (d) submit false information. 5. Content and Intellectual Property All content available through the Service, including text, graphics, logos, images, and software, is the property of Doctor App or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, create derivative works, or publicly display any content without prior written permission. 6. Medical Information and Disclaimers The Service facilitates communication with medical professionals but does not replace medical advice from qualified providers in a clinical setting. Information provided via the Service is for informational purposes only. You should not rely solely on the Service for diagnosis or treatment. Doctor App is not responsible for clinical decisions made by healthcare providers. Always follow the advice of your medical provider. 7. Payment, Fees, and Billing Certain services available through the Service may require payment. By using paid features, you agree to pay the fees displayed at the time of purchase. Payment processing is handled by third-party payment processors; you agree to the processor’s terms and privacy policies. All fees are non-refundable unless otherwise explicitly stated in our Refund Policy. 8. Refunds and Cancellations Our Refund Policy governs refund requests and eligibility. You should review that policy carefully. Where applicable, we will process refunds in accordance with that policy and any applicable laws. 9. Suspension and Termination We reserve the right to suspend or terminate your access to the Service for violations of these Terms, illegal activities, or other conduct that jeopardizes the Service or other users. Termination does not limit any other remedies we may have under law or equity. 10. Warranties and Disclaimers The Service is provided "as is" and "as available". To the fullest extent permitted by law, Doctor App disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee uninterrupted access or error-free operation. 11. Limitation of Liability To the maximum extent permitted by law, Doctor App and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill arising from or related to your use of the Service. Our aggregate liability for any claim arising under these Terms will not exceed the amount you paid to use the Service in the six (6) months prior to the claim, or if no amount was paid, one hundred U.S. dollars (USD $100). 12. Indemnification You agree to indemnify and hold harmless Doctor App and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your violation of any law or the rights of a third party. 13. Governing Law and Dispute Resolution These Terms are governed by the laws of the jurisdiction where Doctor App maintains its principal place of business, without regard to conflict of law provisions. Disputes shall be resolved in the courts located in that jurisdiction unless otherwise required by applicable law. 14. Changes to Terms We may modify these Terms at any time. We will provide notice of significant changes through the Service or via email. Continued use of the Service after such modifications constitutes acceptance of the updated Terms. 15. Contact Information If you have questions about these Terms, please contact us at legal@doctorapp.example.